That job don’t love you. That job is not your friend. That job is not looking out for you. That job is a machine in which you are a cog. That job has no human feelings. That job is interested only in sucking you for every last ounce of labor that you are physically capable of producing before…
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Despite denials from top Comcast execs, a leaked employee manual shows that all Comcast customer service reps, even tech support staff, are required to hard-sell every customer they deal with, using high-pressure scripts that interfere with doing their jobs.
This is why my career in tech support was a brief few months. Note: I did not work for Comcast, but another ISP. Despite the almost complete lack of training, I did a damn good job. My call times were the lowest on my team with a high satisfaction rate. Yet, I got chewed out every day for my lack of upgrade sales. When I finally quit and my supervisor asked why, I told him I applied for a support job, not a sales job where I may accidentally help someone if I was lucky.
Call centers are hell on a good day. all this policy does is ensure that helping the customer is the LAST thing on the mind of the people taking calls.
(via wilwheaton)Source: mostlysignssomeportents
With the Disney movie coming soon, Vince decided it’d be a good time to tackle Big Hero 6; specifically, we cover the Chris Claremont mini-series from 2008.
While the story was all over the place, the characters were interesting enough that we’d really love to see a modern retelling.
In our What We’re Reading segment, we cover some Godzilla, Spider-Man, Wolverine, Batman and more.
At the end of this episode, I give Roger a very special homework assignment.
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Captain Marvel #9
If Carol is Paul Stanley, who are the other members of KISS? I demand variant covers.Source: juno87
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In this episode, the second in our two part special, we discuss the television series, Hannibal.
Created by Bryan Fuller, starring Mads Mikkelsen, Hugh Dancy, Laurence Fishburne and an absolutely amazing cast, the series succeeds at everything it sets out to do; through brilliant writing, exceptional directing and a cast that brings their best to every single episode.
Thomas Harris created one of the best villains of our time, however the film industry hasn’t always followed through with their renditions. While some of the films, such as Silence of the Lambs, became instant classics, scoring high on every review chart, others such as Hannibal Rising and Hannibal were instant failures.
In this episode, Vince and I discuss each of these movies; the casts, scripts and notable differences from the novels.
This week, we continue on with some Guardians of the Galaxy loving’, by discussing a recent cross-over with the All-New X-Men: The Trial of Jean Grey. This was an odd event. Both Vince and I agreed that it felt so forced, a vehicle meant only to pair these two teams together. However even once paired, despite fantastic character moments, the plot itself never gave us much substance.
We also discussed the Cyclops series which sprung from this event, which has been quite good. Plus, lots more in What We’re Reading.